Privacy Policy

Introduction

Jude ("Jude", "we", "us", or "our") operates the meetjude.app website and application. This Privacy Policy explains how we collect, use, store, and protect personal data when you visit our website, create an account, upload CVs, analyze job descriptions, generate CV content, or otherwise use Jude.

Jude helps users analyze CVs, compare CVs against job descriptions, generate application materials, and manage job applications. To provide these features, we process personal data that users provide directly, data generated through use of the service, and limited technical data.

Who is responsible for your data

The data controller for Jude is:

MeetJude
Email: info@meetjude.app

If you have questions about this Privacy Policy or wish to exercise your privacy rights, you can contact us at info@meetjude.app.

Personal data we collect

We collect the following categories of personal data, depending on how you use Jude.

Account information

This may include your email address, first name, last name, login credentials, account settings, subscription status, and related account information.

Profile and career information

This may include your professional summary, work experience, job titles, companies, employment dates, descriptions of your responsibilities, education history, technical skills, years of experience, job search preferences, and job search timeline.

CV and application data

This may include CVs or resumes you upload, CV content you create or edit in Jude, job descriptions you upload or paste, job application statuses, application notes, and related job-search information.

AI-generated content and analysis results

This may include ATS scores, CV analysis, job-fit analysis, keyword matching, personalized recommendations, generated CV versions, suggested improvements, and other outputs generated through Jude.

Visitor analysis records

If you use Jude before creating an account, we may create anonymous or temporary analysis records connected to your session. If you later provide your email address, create an account, or unlock a result, we may associate those records with your email address or account so we can deliver the result, include it in future exports, and honor deletion requests.

Usage and technical data

This may include information about how you interact with our website or application, pages visited, features used, events triggered, browser type, device type, operating system, approximate location derived from IP address, session information, error logs, performance data, and similar technical information.

Payment and billing data

If you purchase a paid plan, we may process subscription status, plan type, billing email, payment status, invoice information, transaction identifiers, and other payment metadata. We do not directly store full payment card details.

Communications data

If you contact us, we may process your email address, message content, support requests, feedback, and related communications.

Why we use personal data

We use personal data for the following purposes:

• To provide Jude's core features, including CV analysis, job-fit scoring, ATS analysis, CV generation, recommendations, and application tracking.
• To create, authenticate, secure, and manage user accounts.
• To store user profiles, CVs, generated results, job descriptions, and application history.
• To generate personalized CVs, application materials, and job-search recommendations.
• To deliver anonymous or temporary analysis results when users provide an email address.
• To provide customer support and respond to privacy or account requests.
• To improve Jude's functionality, reliability, usability, and user experience.
• To identify, debug, and fix errors, crashes, security issues, and performance problems.
• To understand how visitors and users interact with Jude, measure product usage, and improve marketing effectiveness.
• To process payments, subscriptions, invoices, fraud prevention, accounting, and tax records.
• To comply with legal obligations and enforce our rights.

CVs, job descriptions, and AI processing

Jude uses AI systems to analyze CVs, job descriptions, profile information, and related user inputs. These systems help generate ATS analysis, job-fit insights, keyword matching, CV recommendations, rewritten CV content, and other application-related outputs.

To provide these features, Jude may process the content of uploaded CVs, pasted job descriptions, profile information, generated CVs, and user instructions.

We may use trusted AI infrastructure and service providers to operate these AI features. These providers process data on our behalf for the purpose of providing Jude's services.

We do not use uploaded CVs, job descriptions, or generated analysis results to train Jude models unless we expressly say otherwise and, where required, obtain appropriate consent.

Users should avoid uploading information that is not relevant to their job search or that they do not want processed by Jude.

Legal bases for processing

If you are located in the European Economic Area, the United Kingdom, or another region with similar data protection laws, we rely on the following legal bases to process personal data.

Performance of a contract

We process personal data where necessary to provide Jude's services, including account access, CV analysis, job-fit scoring, CV generation, application tracking, and paid features.

Legitimate interests

We process certain data to improve and secure Jude, prevent abuse, debug errors, monitor performance, understand product usage, respond to support requests, and improve our service. We only rely on legitimate interests where we believe our interests are not overridden by your rights and freedoms.

Consent

Where required by law, we rely on consent for non-essential cookies, analytics, marketing tracking, session replay, advertising pixels, retargeting, and similar technologies. You can withdraw your consent at any time through the available privacy or cookie settings.

Legal obligation

We process certain data where required to comply with legal, tax, accounting, regulatory, fraud prevention, or dispute-resolution obligations.

Service providers

We use trusted service providers to operate, secure, improve, and deliver Jude. These providers may process personal data only for the purposes described in this Privacy Policy and, where required, under appropriate contractual safeguards.

The categories of service providers we use may include:

• Database, authentication, hosting, and infrastructure providers, used to store account data, profile data, CVs, generated results, application history, and related service data.
• AI infrastructure and processing providers, used to analyze CVs, job descriptions, profile information, and user instructions, and to generate outputs such as CV analysis, job-fit insights, recommendations, and CV content.
• Error monitoring, security, and performance providers, used to detect bugs, crashes, reliability issues, security issues, and performance problems.
• Analytics and marketing measurement providers, used to understand how visitors and users interact with Jude, measure product usage, and evaluate marketing performance, where enabled and where consent has been given if required.
• Payment and billing providers, used to process payments, subscriptions, invoices, billing status, fraud prevention, tax records, and accounting records.
• Email and communication providers, used to send transactional emails, account emails, support replies, product updates, and other communications.
• Professional advisers and legal providers, where necessary for compliance, legal claims, accounting, or business administration.

We may disclose personal data if required by law, regulation, legal process, or enforceable governmental request, or where necessary to protect the rights, safety, and security of Jude, our users, or others.

Cookies, analytics, and tracking

We use essential cookies and similar technologies to provide core functionality, keep users logged in, maintain security, remember privacy preferences, and operate the service.

We use Google Analytics, where enabled with consent, to understand how visitors use Jude, improve the website, and measure marketing performance. We may add other non-essential analytics, marketing, advertising, session replay, or similar technologies in the future where permitted and where required consent is obtained.

Where required by law, we only use non-essential cookies or tracking technologies with your consent. You can accept, reject, or withdraw consent through the privacy or cookie settings made available in the service.

Analytics and tracking tools may collect information such as pages visited, buttons clicked, referral source, browser and device information, approximate location, session events, and usage patterns.

Jude does not send CV content, job descriptions, email addresses, or uploaded file contents to Google Analytics.

If you first visit Jude anonymously and later provide your email address or create an account, we may associate previous visitor or analysis records with your account where permitted by law and where technically available. This helps us deliver results, maintain account history, support exports and deletion requests, and understand user journeys.

Error monitoring and session replay

With your consent where required, we may use error monitoring, performance monitoring, and session replay tools to detect bugs, crashes, usability problems, reliability issues, and performance problems.

These tools may collect technical information such as device and browser details, pages visited, interface interactions, error logs, and session events. We configure these tools to avoid intentionally collecting sensitive personal data where possible.

You can withdraw consent for non-essential monitoring or replay tools through the available privacy settings.

Data retention

We retain personal data only for as long as necessary for the purposes described in this Privacy Policy, unless a longer period is required or permitted by law.

• Account information is retained while your account remains active.
• Profile information, CVs, job descriptions, generated CVs, analysis results, and application history are retained while your account remains active, unless you delete them earlier or request account deletion.
• Visitor analysis records linked to an email address or account are retained so we can deliver results, include them in account exports, and honor deletion requests.
• Payment, invoice, tax, accounting, fraud prevention, and legal records may be retained for as long as required by applicable law or legitimate business needs.
• Technical logs, error logs, security logs, analytics records, and session data are retained for limited periods depending on the purpose and provider settings.

If you delete your account, we will delete or anonymize personal data associated with your account, including profile information, CVs, generated results, job analyses, application history, and visitor analysis records linked to your email address, unless we need to retain certain information for legal, tax, accounting, fraud prevention, security, or dispute-resolution purposes.

Account deletion can be requested from your account settings under "Delete Account" where available, or by contacting us at info@meetjude.app.

Data exports and deletion requests

Where available, you can download a copy of your account data through the "Download my data" option in your account settings.

You can request deletion of your account and associated personal data through your account settings where available, or by contacting us at info@meetjude.app.

After account deletion, your data will be permanently deleted or anonymized as part of the deletion workflow, unless we are required or permitted to retain specific information for legal, tax, accounting, security, fraud prevention, or dispute-resolution purposes.

International transfers

Some of our service providers may process personal data outside your country or region. Where personal data is transferred internationally, we rely on appropriate safeguards where required by law, such as adequacy decisions, standard contractual clauses, data processing agreements, or other lawful transfer mechanisms.

Data security

We use technical and organizational measures designed to protect personal data against unauthorized access, loss, misuse, alteration, or disclosure.

These measures may include encryption in transit, access controls, secure authentication, provider security controls, monitoring, and internal restrictions on who can access personal data.

However, no online service can be guaranteed to be completely secure. If you believe your account or personal data has been compromised, please contact us immediately at info@meetjude.app.

Your privacy rights

Depending on your location, you may have rights under applicable data protection laws, including the right to:

• Access the personal data we hold about you.
• Correct inaccurate or incomplete personal data.
• Delete your personal data.
• Receive a copy of your personal data in a portable format.
• Object to certain processing.
• Restrict certain processing.
• Withdraw consent where processing is based on consent.
• Lodge a complaint with a data protection authority.

Where available, you can exercise some of these rights directly through your account settings, including downloading your data or deleting your account.

You can also contact us at info@meetjude.app to exercise your rights.

Marketing communications

If we send marketing emails, you can opt out at any time using the unsubscribe link in the email or by contacting us.

Even if you opt out of marketing communications, we may still send service-related messages, such as account, security, billing, legal, or transactional notices.

Children's privacy

Jude is not intended for children. We do not knowingly collect personal data from children. If you believe a child has provided personal data to Jude, please contact us at info@meetjude.app and we will take appropriate steps to delete it.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. If we make significant changes, we will update the "Last updated" date and, where appropriate, notify users through the service or by other means.

Contact us

If you have questions about this Privacy Policy, your personal data, or your privacy rights, please contact:

MeetJude
Email: info@meetjude.app